Solved: Direct Debit

Anonymous · ‎12-09-2017

Hi,

I was wondering if there was any other way to chenge my Direct Debit details without calling up?

Thanks in advance.

jonsie · ‎12-09-2017

You can change the account details in My O2 but to change the date you do have to call up. Live chat may help but personally I would rather call than risk it not being changed correctly.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎12-09-2017

You can change the account details in My O2 but to change the date you do have to call up. Live chat may help but personally I would rather call than risk it not being changed correctly.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-09-2017

Log into your MyO2 and go to the bills section then scroll down to the section named "manage my details "
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎12-09-2017

Veritas Numquam Perit

Marjo · ‎20-09-2017

Hey @Anonymous Just wanted to check that all is good now with your direct debit details change - did you manage to do this in the end?

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