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Difficult Situation with Contract

Anonymous
Not applicable
I took out a contract of 24 months in my ex-boyfriends name. However it comes from my bank account. My contract is up on the 11th December and I'm looking to cancel it and take out a new contract in my own name. How do I cancel the contract and do I have to have the contract holder with me?

O2 stores are telling me different things. I just need an answer please.
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jonsie
Level 94: Supreme
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The contract holder will need to give 30 days notice to end the contract otherwise it will just roll on month by month.

 

You can keep your number by transferring it onto the new account but you really both need to be there to transfer the account into your name if you upgrade.

 

If this isn't possible then he needs to close the account and migrate the number onto a P&G simcard which would be sent to the billing address. You can then open a new account using the P&G number.

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Anonymous
Not applicable
Also will I be able to keep the number I currently have?
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jonsie
Level 94: Supreme
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Registered:

The contract holder will need to give 30 days notice to end the contract otherwise it will just roll on month by month.

 

You can keep your number by transferring it onto the new account but you really both need to be there to transfer the account into your name if you upgrade.

 

If this isn't possible then he needs to close the account and migrate the number onto a P&G simcard which would be sent to the billing address. You can then open a new account using the P&G number.

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Anonymous
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Thanks Jonsie.

Are you still able to cancel your contract a month in advance without a fee?
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perksie
Level 69: Guiding Light
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@Anonymous wrote:
Thanks Jonsie.

Are you still able to cancel your contract a month in advance without a fee?

I don't think that was ever allowed, an early upgrade yes.

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