Solved: Didnt receive the legal papers

Bilal · ‎22-12-2018

Hi i just ordered a new pay monthly phone im a existing pay monthly customer but i didn't receive the legal documents for the new contract

Cleoriff · ‎22-12-2018

@Bilal

You will just have to ring customer services tomorrow

https://www.o2.co.uk/contactus

Veritas Numquam Perit

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Bambino · ‎22-12-2018

@Bilal Have you received any emails?

I DO NOT WORK FOR O2

Bilal · ‎22-12-2018

No

MI5 · ‎22-12-2018

Check your spam folder too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bilal · ‎22-12-2018

I did but when placed the order after that it said your order has been placed successfully and they took upfront amout too

Bambino · ‎22-12-2018

@Bilal It's very likely that the phone you ordered is out of stock. O2's stock reporting isn't live, but they like to take the customer's money anyway. It's called an unscrupulous, but legal business practice.

I DO NOT WORK FOR O2