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Device plan

Wantedslayer
Level 1: Joiner
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Hi I would like to know why I can’t make a payment via the app for my device plan, I have some extra cash and wanted to pay some towards my plan, but you can pay your phone bill via the app
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madasaf1sh
Level 66: Unequalled
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Because its a Credit agreement and any overpayment affects the length of the agreement so has to be done via Customer Services
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts





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Cleoriff
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@Wantedslayer 

All numbers for customer services are in this guide Guide: Coronavirus Community Help and Support 

Best number to call is 0800 587 4005

*The Game Is On*

Girl in a jacket
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