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Deposit refund

Abbie11
Level 1: Joiner
  • 11 Posts
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Registered:
I rang o2 last Monday and the processed me refund for my deposit. They said it would take 7 days but it still hasn’t arrived, do I wait longer or is there anything I need to do?

Thankyou!
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O2EmmaLouise
O2 Support
O2 Support
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Registered:
Hi Abbie,

Typically when they quote 7 days it's 7 working days. If that time has passed, and for peace of mind, you're welcome to call customer services again and they will be happy to have a look into that for you.

Have a great day!

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O2EmmaLouise
O2 Support
O2 Support
  • 254 Posts
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  • 28 Solutions
Registered:
Hi Abbie,

Typically when they quote 7 days it's 7 working days. If that time has passed, and for peace of mind, you're welcome to call customer services again and they will be happy to have a look into that for you.

Have a great day!
Message 2 of 3
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Abbie11
Level 1: Joiner
  • 11 Posts
  • 6 Topics
  • 0 Solutions
Registered:
Thank you for your help! I’ll call up now.

Have a lovely day.
Message 3 of 3
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