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Deposit Refund?

TerraCell
Level 1: Joiner
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After 3 months I was promised the return of a £100 deposit but instead I have a confusing bill and no way of speaking to anyone...
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madasaf1sh
Level 76: Forum Legend
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Hi @TerraCell

If you call o2 on 0800 587 4005 or goto www.o2.co.uk/contactus and if an agent is available a pop up will appear.

They will then be able to help
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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Bambino
Level 84: Resplendent
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@TerraCell Your deposit will be refunded on your fourth month's bill. If you want to speak to customer service try 0800 587 4005.

I DO NOT WORK FOR O2



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madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
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Registered:
Hi @TerraCell

If you call o2 on 0800 587 4005 or goto www.o2.co.uk/contactus and if an agent is available a pop up will appear.

They will then be able to help
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Martin-O2
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Please let us know how it goes once you get your next bill @TerraCell!

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