Solved: Re: Demon games

Dadazed · ‎11-03-2019

I got £12 of extra charges, demon games which I
don't know when or how I bought? How can I cancel it or what can I do?? Thank you

MI5 · ‎11-03-2019

@Dadazed see help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here https://payforitsucks.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-03-2019

@Dadazed see help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here https://payforitsucks.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TallTrees · ‎11-03-2019

Sorry to hear that @Dadazed

Also call customer services and get them to Bar all direct to Bill debits on your account and bar calls to premium numbers. This helps. Hope you get this sorted out soon. Best wishes and good luck

HAPPINESS IS BEE SHAPED

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