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Delay to New Order

S_Roberts
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I placed a new order on the 17 July 2019 and I've not heard anything since.

 

Please can you provide me with an update ASAP as this is now required urgently. 

 

Thank You

 

Sarah

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MI5
Level 94: Supreme
  • 123852 Posts
  • 611 Topics
  • 20048 Solutions
Registered:

Hi @S_Roberts 

This isn't customer service so we are unable to answer you directly.

Please see contact info and how to track orders here Guide: How to find help & contact O2 

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123852 Posts
  • 611 Topics
  • 20048 Solutions
Registered:

Hi @S_Roberts 

This isn't customer service so we are unable to answer you directly.

Please see contact info and how to track orders here Guide: How to find help & contact O2 

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
Former Staff
  • 5427 Posts
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  • 65 Solutions
Registered:

Good morning @S_Roberts, and welcome to the community Wave

 

Did you manage to find out more about your order over the weekend? Let us know how you get on please! slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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