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Data

Anonymous
Not applicable

I got a new phone in the summer and seem to be using up more data now.  Although I average 450, I am getting 'you are running out of data'.   My son says I am not using Wifi but I am.  Is it a button I need to tick or untick?       I could 'upgrade' but am reluctant as my other half pays just £7 a month and I pay £17. 

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Anonymous
Not applicable

Iphone 6Splus

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Anonymous
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Hi @Anonymous have you looked in your phone settings to see what apps are using the data? Do you have background refresh on? Do your apps update over mobile data 

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MI5
Level 94: Supreme
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Might be best to get your son to check your phone settings.
WiFi needs to be on always and your phone will then automatically connect to any WiFi networks that you have saved.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
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Hi @Anonymous did you have any luck with finding out what your data was being used for? 

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