Solved: Data usage

Shazbut · ‎15-04-2021

My account is showing that Im using loads of data. Im not using my phone in a way Iv never done before. Today I hardly used it at all and its still using data

MI5 · ‎15-04-2021

@Shazbut

Phones still use data when not used due to background apps and updates.

If you're not using your phone, turn off mobile data and just leave it connected to wifi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎15-04-2021

@Shazbut

Phones still use data when not used due to background apps and updates.

If you're not using your phone, turn off mobile data and just leave it connected to wifi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Data usage

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material