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Data abroad

Ebone
Level 1: Joiner
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on ‎04-10-2021 09:29

on ‎04-10-2021 09:29

I’m trying to use my phone abroad but it’s not letting me olseee can you sort it for mw 

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MI5
Level 94: Supreme
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on ‎04-10-2021 09:59

on ‎04-10-2021 09:59

@Ebone 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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