Solved: Data Sim

Anonymous · ‎08-07-2016

Can anyone confirm that a one month Data sim starts from the day it firsts connects tot he network .... As the Terms box says "I confirm I want my service to start as soon as I top up my sim (you'll still have 14 days to cancel, you'll just pay for what you've used)" Thanks

jonsie · ‎08-07-2016

It starts as it says, as soon as you top up but obviously if you return it you lose the top up. There will be nothing to pay if you return it without topping up. If it's preloaded then it does indeed start when you first connect.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎08-07-2016

It starts as it says, as soon as you top up but obviously if you return it you lose the top up. There will be nothing to pay if you return it without topping up. If it's preloaded then it does indeed start when you first connect.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-07-2016

It's one and the same thing as it won't connect until you top up anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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