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PeterHorsman
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on ‎15-10-2020 11:56

on ‎15-10-2020 11:56

Here I am in Cyprus on holiday from the UK with 'no signal' on all of the available networks, and automatic. Been like this for five days ever since i came out here.

 

Any ideas please??

 

Peter

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MI5
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on ‎15-10-2020 12:10

on ‎15-10-2020 12:10

@PeterHorsman 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars Guide: Coronavirus Community Help and Support or http://www.o2.co.uk/contactus
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 145005 Posts
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Registered:

on ‎15-10-2020 12:10

on ‎15-10-2020 12:10

@PeterHorsman 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars Guide: Coronavirus Community Help and Support or http://www.o2.co.uk/contactus
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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PeterHorsman
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In response to MI5
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on ‎15-10-2020 12:22

on ‎15-10-2020 12:22

A re-boot appears to have accessed me to a local network.Thanks

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MI5
Level 94: Supreme
In response to PeterHorsman
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on ‎15-10-2020 12:25

on ‎15-10-2020 12:25

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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