Cutoff but unable to cvall inhouse number?

[AJSaluci]

Hey guys, I'm late paying my monthly, had some bad circumstances happen with work.

Anyway, you cut my phones ability to call out then send me a text saying "call us on 2729" yet this is not possible in this circumstance.

I'm having trouble trying to contact you about this

[Bambino · Accepted solution]

@AJSaluci You can call for free using Skype: Guide: A Guide to Skype 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

[AJSaluci]

thankyou so much