Cut off

[Ssmith]

Why can't I access live chat or get in contact with customer services to find out the reason why I have been cut off

[Cleoriff]

Hi @Ssmith 

They are closed now.

All numbers to contact O2 are in these links

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

They open at 8am which is the best time to call.

[Bambino]

@Ssmith Here's a guide to help you download and use Skype to call customer service when they open tomorrow.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823