Customer care after fraud

[Unhappy64]

Perhaps if shop staff did not tell you you had a digit wrong in your number of your phone then you could move on. But if like me you change it because you trusted the liars in the O2 shop now they are not taking my Direct Debit so O2 is ******.

[MI5]

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@Unhappy64 wrote:
Perhaps if shop staff did not tell you you had a digit wrong in your number of your phone then you could move on. But if like me you change it because you trusted the liars in the O2 shop now they are not taking my Direct Debit so O2 is ******.

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If you have a problem you need to start a new thread so we can help you.

Contact and complaints on link http://www.o2.co.uk/contactus

[MI5]

A mod, thanks Brendon, has moved your post now so it will get more visibility.
Please explain if you need any further help.

[Cleoriff]

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@MI5 wrote:
A mod, thanks Brendon, has moved your post now so it will get more visibility.
Please explain if you need any further help.

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I hope the OP does come back to explain. Not sure I understand what's going on here..and what exactly the 'fraud' was?

[MI5]

Nor me, but thought it best to have it's own thread anyway.