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Credit check taking long

AR111
Level 1: Joiner
  • 3 Posts
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I signed up for a monthly contract on the 29th September with O2 and I received a welcome email

they said credit check should take 48 hours it’s now been 9 days what’s going on 

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MI5
Level 94: Supreme
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@AR111 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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