Credit check on sim upgrade

[Leon96]

Hi. If I’m upgrading from a sim only plan to a device plan will there be a credit check. I’ve only had the sim for 3 months. I spoke to 2 agents and they both gave different answers. 1 say there will be a credit check the other said there isn’t. I can upgrade in 4 days and I don’t want to make credit worst by applying for the device then getting denied. 

[madasaf1sh]

@Leon96 

o2 run affordability and credit checks across upgrades, as you are signing a regulated credit agreement, and this requires these checks. 

[Leon96]

Damn. Looks like I won’t be getting a upgrade as my credit isn’t the best atm. Thank you. 

[MI5]

@Leon96 

If you already have a refresh contract they will not credit check you again for an upgrade to another.

[GreenBadger]

My credit isn’t that great but I was approved for an upgrade to refresh after my 6 month probation on sim only. Since then I’ve been able to add a tablet line and a watch line to my account too

[RafaC]

Hey @Leon96 was your query clarified?