I received a LATE text message to say that my unlimited minutes service offered by o2 during lockdown was ending on the 30th June. You would then assume your account would default back to the monthly inclusive minutes on your account but it appears this is not the case. I have been using my phone not realising this and it appears I am being charged for calls at standard prices as the account is now indicating I have used my usual 300 minute limit. Surely this is wrong? Or I should of had a warning message from o2 informing me that I have used up my monthly minute limit. Currently it appears I am facing a 64 pound bill rather than normal 11 pounds. Is this an o2 accounting error ??
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