Covid-19

[Augustine]

I have been on lockdown for 4 weeks due to my children are in vulnerable group to Covid-19. I don’t have money to pay for my o2 bills at the moment, so I am asking if o2 can help me at this period

[jonsie]

You can reach the Payment Management team on 0800 902 0217
or08005884213
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
You can try calling using Skype
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Best time to try to get through is 8 am