So I took a 12 month sim only deal on the 16th November 23 I have decided to leave I am within my 14 day cooling off period yet O2 claim I owe £110
Yet the text I get from O2 with my PAC is
Hi, it's O2. You're in your 'Change Your Mind' period, if you switch before 01/12/2023, you won't have to pay any charges for ending your contract with us, but you'll have to pay for the airtime you've used. Your final bill will include any airtime you've used and out-of-bundle charges like Charge To Mobile services. After you leave, you'll lose services on your account including any free-of-charge ones. If you have accessible formats active on your account, this service will not be available either. For more information about the services you'll lose, full switching information and your accessible formats, please go to o2. Can't use that link? Reply to this message with 'EMAIL'. For more details about switching go to o2or call 202 free from your O2 mobile.
Pac text
Hi, it's O2. *Fraud warning*: we'll never call or text you asking for this PAC code. Your PAC is: It expires on 11/12/2023. You're in your 'Change Your Mind' period, if you switch before 01/12/2023, you won't have to pay any charges for ending your contract with us, but you'll have to pay for the airtime you've used. Your final bill will include any airtime you've used and out-of-bundle charges like Charge To Mobile services. After you leave, you'll lose services on your account including any free-of-charge ones. If you have accessible formats active on your account, this service will not be available either. For more information about the services you'll lose, full switching information and your accessible formats,
