Solved: Contract

Morty · ‎08-11-2023

I have a new contract but still being charged for old contract

MI5 · ‎08-11-2023

If you didn't cancel your old one or followed the upgrade process, you will need to cancel it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-11-2023

@Morty

If you didn't cancel your old one or followed the upgrade process, you will need to cancel it.

Guide: Cancelling Your Contract

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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