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Uzma
Level 1: Joiner
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I’ve finished my contract and I’ve applied for the STAC, but will I be paying interest fee for anything?
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Cleoriff
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@Uzma 

All information about contract cancellation here.

Guide: Cancelling Your Contract 

Until you move to your new network your contract will roll on a 30 day basis

 

 

Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend. You can also choose for the old service to terminate on a date of your choosing

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Uzma 

Once your contract has been cancelled you will get a final bill which is due to be paid 2 weeks later. 

Do not cancel your direct debit until it has been paid. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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