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Contract

Dfcn
Level 1: Joiner
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36 month contract on a new phone, that's a whole additional year in comparison to other providers who charge the same/if not less. Doesn't seem competitive or am I missing something??
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gmarkj
Level 56: Guvnor
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People can choose the length of their contract depending on their circumstances.
o2 are not the first to offer this: i think sky or virgin do too.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 56: Guvnor
  • 8060 Posts
  • 87 Topics
  • 524 Solutions
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People can choose the length of their contract depending on their circumstances.
o2 are not the first to offer this: i think sky or virgin do too.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

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Cleoriff
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@Dfcn 

For some people the 36 month contract is the reason they join. It reduces the monthly payment to something affordable to them.

*The Game Is On*

Girl in a jacket
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jonsie
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With the extorniate price of new phones now the only way for some people to afford one is over a longer period of repayments. With a top end phone over a £1000 many parents with  children all wanting phones choose 36 months.

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