cancel
Showing results for 
Search instead for 
Did you mean: 

Contract up and no longer want the sim

Dot
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello, my contract is up and I no longer want to pay the airtime, how can I cancel this? Thanks
Message 1 of 4
549 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 121898 Posts
  • 608 Topics
  • 18768 Solutions
Registered:

Hi @Dot 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
546 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 121898 Posts
  • 608 Topics
  • 18768 Solutions
Registered:

Hi @Dot 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
547 Views

jonsie
Level 94: Supreme
  • 85679 Posts
  • 591 Topics
  • 4583 Solutions
Registered:

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Dot

Please have a look at the guide linked above and let us know if you're all good or have any additional questions. thumbsup

Feel free to let us know also, as you mentioned cancelling your contract, if there's anything you feel O2 could improve on and we can make sure to pass on your feedback. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
470 Views