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Contract to PAYG

Dxzz
Level 1: Joiner
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Hi was just wondering how I would go about change from contract to PAYG sim, my contract has now reached the 2 year point & already have a new phone but would not like to switch numbers.

Any help appreciated
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MI5
Level 94: Supreme
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@Dxzz 

Just call customer service on 202 and they will do the transfer for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18979 Solutions
Registered:

@Dxzz 

Just call customer service on 202 and they will do the transfer for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Martin-O2
Community Manager
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@Dxzz what's the latest with your situation? Have you spoken to customer services and were they able to get you switched over to PAYG? 

COVID-19 support - Help and support from O2 during the lockdown
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