cancel
Showing results for 
Search instead for 
Did you mean: 

Contract queries

Zinnia
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’ve already cancelled the contract in July and one of your colleagues helped arrange this cancellation. He told me that you would charge me another month, so I left my bank account until August. However, you sent me an email that you would charge me another bill, I really don’t understand that. Looking forward to your answers.
Message 1 of 3
523 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Zinnia 

This isn't O2.

You need to call them on these numbers Guide: Coronavirus Community Help and Support 

How to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
516 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi there @Zinnia , hope you're doing well today and managed to get in touch with customer service about the cancellation/billing. Let us know if you have any additional questions the community could help with anytime.

Message 3 of 3
253 Views