Contract ended

[murph01]

My contract ended in May. I never got in touch with 02 as I had thought it would automatically end. However now I have received an email saying a bill is unpaid and they'll be disconnecting the device also that there is a termination charge of £30.14.

Does this mean I have to give notice and wait 30 days or do I pay to £30.14 and thats' the bill paid and contract finished?? Or do I still have another month to pay on the contract (even though I started a different one completely from scratch)??

So much confusion!

More info

[Anonymous]

you will still need to give 30 days notice.

you sign into a minimum 24 month agreement so will keep going unless you cancel

[MI5 · Accepted solution]

O2 have terminated your contract due to non payment.
Call CS and pay them the final settlement figure and make sure the contract is fully closed.

[perksie]

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@murph01 wrote:

My contract ended in May. I never got in touch with 02 as I had thought it would automatically end.

So much confusion!

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There should be no confusion, the contract is for a minimum period, imagine the chaos if they stopped phones from working at the end of that.

It's normal that you have to give 30 days notice in order to cancel it, you can't just stop payments and walk away.

[Cleoriff]

Also...unless there are account problems such as non payment of a bill...unlless you give notice... it would continue as a 30 day rolling contract