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Contract End Date?

Anonymous
Not applicable
Sorry if this is a common question I could not find anything in the FAQ.

I am trying to find out when my current contract ends but I cannot locate how or where to view this. I have followed the steps on the support section with no luck.

Could any1 guide me or have a step by step guide of how to do this pelase.

P.S Also I am having the same problem viewing my bill online.

Regards and thanks

RichGTR
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jonsie
Level 94: Supreme
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Registered:
You need to be able to log in to your account :

https://myo2services.o2.co.uk/dashboard/selector

If you can't try here.
Otherwise you need to call O2 on 202 from your mobile and they will be able to assist you. Your account renewal date can be found under 'My tariff & services'
Message 2 of 4
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Anonymous
Not applicable
You need to be able to log in to your account :
https://myo2services.o2.co.uk/dashboard/selector
If you can't try here.
Otherwise you need to call O2 on 202 from your mobile and they will be able to assist you. Your account renewal date can be found under 'My tariff & services'


Hi Stevy

Thank you for the reply, I can go to
https://myo2services.o2.co.uk/dashboard/selector and login, but what do I do after that it seems to just send me round in corcles.
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jonsie
Level 94: Supreme
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Registered:
Hi Rich, normally when that happens, O2 have set up your account with a different sign-in/password than you normally use to sign in with. If you have used the link to check your password and you still can't access your account details you need to call O2 so they can reset it for you. Unfortunately, this seems to affect a lot of people and maybe O2 need to address this problem as a matter of urgency.

Once you have been able to see your account details, you just need to select 'My tariff & services' and you will see your account renewal date.
Sorry I can't help you any further with this.
Message 4 of 4
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