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Contacting customer service

Kennyboy21
Level 1: Joiner
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Hi everyone I’ve been trying to contact customer service via web chat and yes it’s as bad if not worse than trying to talk to an o2 agent on 202, all I really want to do is ask the upgrade team if I can maintain my Loyalty bonus that is coming to an end on the 25 January, is there a number specifically for this team or have I got to go through the waiting for hours on end 202 customer service 

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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