Contacting O2

[Anonymous]

What is the best time to try and contact - seem to be busy all the time?

[Curr946]

early mornings i guess, but if your having problems getting through on the phone, try the webchat. Ive used it and can recommend it.

[Anonymous]

Thanks, busy as well.
will try mornings

[jonsie]

Between 8.00 and 8.30am is the best time. Live chat depends on your issue. If it's account issues I would recommend calling. If not, there is a wealth of knowledge right here.

[Anonymous · Accepted solution]

do not use webchat if it's something important, its hit and miss at best! try cs between 8.00 and 8.30 in the morning for best results!

[Anonymous]

Thanks all

[Cleoriff]

I have never waited longer than 10 mins when ringing as soon as they open..