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Contacting O2 online chat thing

MichelleF
Level 1: Joiner
  • 6 Posts
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Registered:
Hi Good Morning

How do I chat with O2 in there online thing

O2 has switched off my phone and I can’t call or use Skype or internet when out on the street I am a female stuck in a foreign country by myself with no other way of getting in touch with anyone

I am really stressed about this

Stuck here due to Covid 19

Any advise will help
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madasaf1sh
Level 56: Guvnor
  • 3798 Posts
  • 27 Topics
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Registered:
@MichelleF

You can contact o2 online using the online chat between 8am and 6pm UK time, by going to https://www.o2.co.uk/contactus and if and when an agent is available.

You can also find a wifi hotspot in a hotel or coffee shop and use Skype on your handset or laptop by calling the Payment support team 0800 902 0217 again from 8am.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3798 Posts
  • 27 Topics
  • 899 Solutions
Registered:
@MichelleF

You can contact o2 online using the online chat between 8am and 6pm UK time, by going to https://www.o2.co.uk/contactus and if and when an agent is available.

You can also find a wifi hotspot in a hotel or coffee shop and use Skype on your handset or laptop by calling the Payment support team 0800 902 0217 again from 8am.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

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