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Connecting to network in France difficulties

DomWak1
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I am in France and my phone is refusing to connect to any network.  My colleagues can connect.  Orange F comes up as the provider - I know there is coverage.  My phone just says 'no service' and has done for 24 hours.

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MI5
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@DomWak1
Sounds like you have a roaming bar on your account.
Give customer services a shout to help http://www.o2.co.uk/contactus 

Also try rebooting, cleaning sim card and manually selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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MI5
Level 94: Supreme
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Registered:

@DomWak1
Sounds like you have a roaming bar on your account.
Give customer services a shout to help http://www.o2.co.uk/contactus 

Also try rebooting, cleaning sim card and manually selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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madasaf1sh
Level 68: Extraordinaire
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Try turning 4G Data off in the settings, and connecting via 3G
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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DomWak1
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Thanks for that.  The old tried and trusted method or rebooting!!!!!!  I should shoot myself for not trying that first.

Just brilliant!!!

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MI5
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Lol, glad you're sorted 😆
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 6
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Cleoriff
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@DomWak1 wrote:

Thanks for that.  The old tried and trusted method or rebooting!!!!!!  I should shoot myself for not trying that first.

Just brilliant!!!


Yes it usually 'cures a multitude of sins' @DomWak1

The simple way is the best way joy

Veritas Numquam Perit

Girl in a jacket
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