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Completely Forgot that this contract exists, no sim, no use for a year.

Will102
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Hey all,

 

So this might sound a bit silly but I completely forgot that I'm still paying for this O2 contract, I haven't used it in at least a year, I don't have the sim card or phone anymore, I still have access to the online account but I'm unsure how to cancel without being able to ring o2 from the phone/sim. 

 

I already have another contract with another provider so I'm not looking at switching to a new tarrif, just a straight cancelation.

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MI5
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@Will102 

The old cancellation method would be your best bet https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526

 

New process here for comparison Guide: Cancelling Your Contract 

 

or just contact O2 customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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I'm guessing you didn't keep your number for the new contract then. You will only be paying for airtime now so call them but you need to give 30 days notice to cancel. 

Guide: How to find help & contact O2 

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Martin-O2
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You shouldn't have any issues cancelling if you follow the great advice posted above @Will102 but if you do need some further help don't hesitate to let us know. wink

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