Solved: Clarification of tarried change rules

LAM2 · ‎16-01-2022

Hi I’m out of my minimum contract and I want to change tariff for more data, but if I do that can I still leave at any time or am I signing up for another minimum contract term. I.e can I change my tariff today and then leave o2 or upgrade for a new phone and another tariff next month?

MI5 · ‎16-01-2022

@LAM2

You can upgrade or change tariff at anytime for free but if you want to leave you have to pay off the duration of the sim only contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-01-2022

@LAM2

You can upgrade or change tariff at anytime for free but if you want to leave you have to pay off the duration of the sim only contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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