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Charge to mobile

Sam96
Level 1: Joiner
  • 1 Posts
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How do I stop charge to mobile from globalcharge Ltd.
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Cleoriff
Level 94: Supreme
  • 112544 Posts
  • 801 Topics
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Registered:

Hi @Sam96 

Hi

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 112544 Posts
  • 801 Topics
  • 6709 Solutions
Registered:

Hi @Sam96 

Hi

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
369 Views

LukasB
  • 1784 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Sam96 just checking if you managed to get this sorted?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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