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Charge on account

Keith-
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I’ve been charged £4.50 on my account. I was on Facebook and while scrolling , suddenly a text came thru saying thanks for subscribing!!! I instantly replied “Stop” but was still charged. I didn’t agree to anything
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MI5
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See help here @Keith-

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

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MI5
Level 94: Supreme
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See help here @Keith-

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 9
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jonsie
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You would get charged immediately. These companies don't normally have the courtesy to tell you that you have subscribed and just bill you. Thankfully you were able to spot and stop.

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Keith-
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Flipping cheek though. Anyone in any other trade tried that and they’d be on watchdog
Getting grilled. 😡😡
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MI5
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Cheek, or a highly illegal way to scam (steal) from people ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 5 of 9
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jonsie
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I'm not sure it's illegal or these companies would be prosecuted instead of being allowed to get away with it by a toothless regulating body. It's definitely  highly immoral though

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MI5
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Many do get prosecuted but it relies on enough people making complaints and yes, the regulator is next to useless and makes it too easy for them to get away with it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 7 of 9
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Cleoriff
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Not forgetting Faceache, which allows you to subscribe to these scammers by inadvertently clicking on a link.

FB needs regulating more than anyone I think....frowning2

Veritas Numquam Perit

Girl in a jacket
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jonsie
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@Cleoriffwrote:

Not forgetting Faceache, which allows you to subscribe to these scammers by inadvertently clicking on a link.

FB needs regulating more than anyone I think....frowning2


I certainly can't argue with that.

Message 9 of 9
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