cancel
Showing results for 
Search instead for 
Did you mean: 

Changing to Classic PYGO

TomUK
Level 1: Joiner
  • 5 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I am going to change from Simply Paygo to Classic Paygo, as I don't use my mobile phone a lot. I have ordered the free SIM and will be paying £10 to activate the new service. I have around £4 credit left on my Simply Paygo SIM. What will happen to this?

Message 1 of 7
2,490 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 84: Resplendent
  • 23038 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

@TomUK Your credit should transfer to the new tariff. You can do it on your MyO2 page. Why are you ordering a new sim? I don't believe that is necessary.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 7
2,487 Views
6 REPLIES 6

Bambino
Level 84: Resplendent
  • 23038 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

@TomUK Your credit should transfer to the new tariff. You can do it on your MyO2 page. Why are you ordering a new sim? I don't believe that is necessary.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 7
2,488 Views

Anonymous
Not applicable
All it requires is a call to cs on 4445 or log in to your myo2 & change it yourself
Message 3 of 7
2,482 Views

MI5
Level 94: Supreme
  • 144076 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

To confirm you can keep using your current sim and just change the tarrif.
No need for a new sim.

You can change here under your tariff settings http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
2,465 Views

TomUK
Level 1: Joiner
  • 5 Posts
  • 3 Topics
  • 0 Solutions
Registered:
The publicity on the website suggests that ordering the Classic SIM at £10 is required to access Classic PAYGO. There is no mention of your existing SIM being used. Thanks everyone for the advice.
Message 5 of 7
2,445 Views

MI5
Level 94: Supreme
  • 144076 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
That's why we're here to help wink
Welcome to the forum too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
2,439 Views

la7
Level 4: Observant
  • 181 Posts
  • 36 Topics
  • 0 Solutions
Registered:

You can also change to it by texting classic 66202

 

https://www.youtube.com/watch?v=93l_mACATp8

Message 7 of 7
2,384 Views