on 10-09-2020 19:33
on 10-09-2020 19:48
A guide to cancellation here Guide: Cancelling Your Contract
However as you have more than one contract you need to do this through O2. All numbers here Guide: Coronavirus Community Help and Support
Your sons will need to apply for their own contracts now and pass credit checks etc.
Veritas Numquam Perit
on 10-09-2020 20:35
on 10-09-2020 20:35
If your boys are staying with O2 go in store with them so they can apply for their own contracts.
Assuming they are accepted, you can then give permission to migrate their numbers to the new accounts.
I'd advise against cancelling before this as you may lose the numbers.
Migrating the numbers will automatically cancel the old contracts.