cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Tariff or cancelling service to take out a new contract

Samtheman
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have two numbers, sim only, 100GB. I do not use very much Data and the current Black Friday prices for 30 GB will suit me very well.

How do I change?

Message 1 of 6
702 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 144755 Posts
  • 634 Topics
  • 27734 Solutions
Registered:

@Samtheman 

Unless you can upgrade you need to pay off what you owe on the current contract and then switch.

If you can upgrade, just go through the upgrade process in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
695 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:
Message 3 of 6
695 Views

madasaf1sh
Level 76: Forum Legend
  • 10250 Posts
  • 55 Topics
  • 3016 Solutions
Registered:

@Samtheman 

 

You can only change if you are outside of your minimum term contract, as otherwise you will be charged for the rest of your minimum term. 

Then you just need to upgrade to it via the o2 shop pages.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 6
692 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

MI5
Level 94: Supreme
  • 144755 Posts
  • 634 Topics
  • 27734 Solutions
Registered:

Black Friday deals on the O2 site end on December 6th @Samtheman but the uswitch website has deals all year round, so if you can't upgrade without a fee now, you may still get a deal later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
683 Views