cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Billing/Payment Date

Unhingxd
Level 1: Joiner
  • 5 Posts
  • 3 Topics
  • 0 Solutions
Registered:
I recently got a new phone on contract and I'm new with O2.

How would I go about changing the date of which I pay for my phones contract?

Or when would I be able to change my payment date?

I got the phone from an O2 Store on the 25th Of July, I get paid on the 26th of each month and want to change my payment date to the 26th to guarantee I have the money in my account.
Message 1 of 2
376 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12147 Posts
  • 94 Topics
  • 1129 Solutions
Registered:
The best thing to do is call customer serivces.
There are several numbers to try in the link below, and calling soon after 8am is the best time.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
368 Views