on 12-09-2020 17:14
on 12-09-2020 17:18
How to here Guide: How to change your mobile number
Numbers for O2 here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
on 12-09-2020 17:20
on 12-09-2020 17:30
on 12-09-2020 17:30
I know, but you need to say that to get put through as said.
They will only answer calls for fraud or lost/stolen.