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Change phone number

Sallybailey9717
Level 1: Joiner
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I need to change my phone number
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MI5
Level 94: Supreme
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@Sallybailey9717 

How to here Guide: How to change your mobile number 

Numbers for O2 here Guide: Coronavirus Community Help and Support 

Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Sallybailey9717
Level 1: Joiner
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Registered:
My phone is not lost or stole I need to change my number as someone got hold of my number that should be able to have it
Message 3 of 4
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MI5
  • 120607 Posts
  • 605 Topics
  • 18121 Solutions
Registered:

@Sallybailey9717 

I know, but you need to say that to get put through as said.

They will only answer calls for fraud or lost/stolen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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