Solved: Change of tarrif

CartTart14 · ‎19-10-2020

I am currently out of contract and am looking for a better offer.

can i access the £10 per month 12GB Unlimited text and calls but keep my existing number.

gmarkj · ‎19-10-2020

You can either upgrade through your My o2 (once logged in) and it will tell you what your options are.
Alternatively you can get in touch with customer services to talk it through with them - either over the phone, via live chat or in store.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎19-10-2020

You can either upgrade through your My o2 (once logged in) and it will tell you what your options are.
Alternatively you can get in touch with customer services to talk it through with them - either over the phone, via live chat or in store.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Marjo · ‎27-10-2020

Hi @CartTart14 hope you got your upgrade sorted with the helpful advice above from @gmarkj . Don't hesitate to pop back in and let us know if you have any additional questions anytime.

O2

Change of tarrif

O2 EXTRA

How to use my balance for a roll on monthly plan

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill