Change of address

[Joanna86]

I need to change my address, I was hoping to upgrade but I can't change it manually 

[madasaf1sh]

@Joanna86 

You should be able to do this in myo2 via the website, you will have to be able to receive a text message code,, If not then the best thing to do is call o2 on 0344 809 0202 or 202 and they should be able to help.

[MI5 · Accepted solution]

@Joanna86 

How do I change address in My O2?

Once you’ve signed in to My O2, click on ‘Manage my details’. We’ll send you a one-time activation code so you can view and edit your details.

If you’ve chosen a third party to manage your bills, you’ll now also see their details in the address section.

If you’ve been with us for more than 90 days, you can enter an alternative delivery address when it’s time for your sim swap. Just make sure you sign in to My O2 first.

https://www.o2.co.uk/help/account-and-billing/changing-personal-details