Change of Billing Date

[ChallengerBC]

Good Day

My account was activated on the 1st of June. I have noted that my first payment is due on the 16th of June and another on the 1st of July.

I thought I would have 1 payment at the end of each month.

Can this be changed to the 30th of June, so that I can pay when I have been paid at the end of the month.

Regards

(REMOVED)

[MI5 · Accepted solution]

@ChallengerBC 

The 1st is the date your bill is generated and the 16th is your payment date.

This repeats every month, so only one bill date and one payment date.

To change the date, log into your MyO2 and change it in the billing section.

[Enlli]

Your first bill was raised on the first of June and becomes payable on the 16th.

Your second bill will be raised on the first of July and become payable around 14th to 26th July, so one payment a month. 

You can try changing the Payment date in My O2 or

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

[MI5]

Good luck @ChallengerBC 

Full contact guide here for future reference Guide: How to find help & contact O2