Solved: Change number

Dave25 · ‎10-02-2022

So I've done the form to change my number. Basically bring my PAYG giff gaff number to my O2 contract. My signal has gone off my giff gaff SIM now so does that mean it's in the process as my O2 contract still has the number on the SIM that it came with

MI5 · ‎10-02-2022

@Dave25

Yes the process has started.

Keep rebooting your phone with O2 sim until it gets a signal which usually takes a couple of hours but can be up to 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-02-2022

@Dave25

Yes the process has started.

Keep rebooting your phone with O2 sim until it gets a signal which usually takes a couple of hours but can be up to 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave25 · ‎10-02-2022

Thank you for that piece of mind. much appreacited

MI5 · ‎10-02-2022

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave25 · ‎10-02-2022

My O2 SIM card still has the contract number that it came with and signal is still on aswell

MI5 · ‎10-02-2022

@Dave25

It will turn off before it ports your number.

Just keep rebooting.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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