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Cannot use internet at Birmingham city centre

evantkh
Level 6: Acolyte
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I don't know why in recent few months I suffer from this problem, but phone call works.
Message 1 of 20
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jonsie
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Have a look at the postcode here : http://status.o2.co.uk/

If it's B1 then there is ongoing work...

B1
Sorry we're currently working on a phone mast in this area

Your service might come and go until we've finished.

Updated 12:30 (refreshed hourly). Recent faults might not show yet.

Message 2 of 20
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evantkh
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@jonsie

I am talking about somewhere near the new street train station, somewhere at B2 and B5.
Message 3 of 20
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MI5
Level 94: Supreme
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Volume of users possibly?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 20
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Cleoriff
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@MI5 wrote:
Volume of users possibly?

I know there were a lot. A friend of mine was there today and said the place was heaving. Mind you she does this every year at this time so I have no sympathy for her. Smiley Very Happy

*The Game Is On*

Girl in a jacket
Message 5 of 20
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MI5
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Christmas markets innit.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 20
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Cleoriff
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@MI5 wrote:
Christmas markets innit.....

Yes and lights being turned on in various areas of the city...

*The Game Is On*

Girl in a jacket
Message 7 of 20
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evantkh
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If it is an ocasional event, I think volume of users is a good reason. However, it is a regular issue, I think optimisation is needed.

Message 8 of 20
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MI5
Level 94: Supreme
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@evantkh wrote:
I think optimisation is needed.

I think EE would be needed more by me if I had as many problems as you do with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 20
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evantkh
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@MI5

I actually considered that, but when I test an EE SIM card, I get another bunch of coverage issues.
Message 10 of 20
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