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Cancelling my order

Mummero1
Level 1: Joiner
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I have just upgraded my phone however I have ordered the 128gb rather then the 256gb. I can’t find out how to cancel the order. 

can anyone help please 

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Cleoriff
Level 94: Supreme
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Hi @Mummero1 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

If it's too late, you can send it back under the Change of mind policy.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111850 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Hi @Mummero1 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

If it's too late, you can send it back under the Change of mind policy.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Veritas Numquam Perit

Girl in a jacket
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