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Cancelling contract

Kathryn
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Hi everyone

I need to arrange to cancel my duaghtres contract and cannot get in touch with O2. No online chat available and phoning customer service number just 'boots' me off the system. Does anyone have an e mail contact for customer services?

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Cleoriff
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Hi @Kathryn 

Follow the info in this guide Guide: Cancelling Your Contract A text to 65075

 

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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@Kathryn 

It can all be done with a text now Guide: Cancelling Your Contract Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Kathryn
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Fantastic! So helpful and very much appreciated. Seemed so difficult to find any links on the main O2 site.

 

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Kathryn
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Thank you ! Much appreciated !

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MI5
Level 94: Supreme
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You're welcome @Kathryn wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Level 94: Supreme
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Pleased to help @Kathryn 

Hope it helps and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket
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